Workplace experience is a phrase that HR uses for how people feel about work and vendors use for an app, and the facilities team owns the part of it that can be measured: whether there is a desk when a person comes in, whether the floor fits the day it is busiest, whether the room they need exists and whether the contractor working next to them is cleared to be there. A workplace experience app, workplace experience solutions and workplace experience software are the booking and the map in front of that record; activity based working and agile workspace design are the two ways of arranging the floor so the record has a chance. This guide is the measurable part only, worked on this site's example.
The experience that can be measured
A person who comes in three days a week and finds no desk on one of them has had a workplace experience, and the number behind it is the busiest day: 180 people at three days is 108 on average and 158.4 when 70% of the rest cluster on the same day, against 120 desks. The return to office policy template on this site works that from your own figures, and it is the figure a workplace experience software has to be configured to before its interface matters. The rest of the experience, the coffee and the culture, is HR's and the building's and not measured here.
What a workplace experience app has to keep
The desk booking as one person on one desk on one day, so the person has a desk and the floor has a count; the attendance week by week so the busiest day is known rather than felt; and the contractor clearances so the front desk can answer who is on site. Workplace experience solutions that do the first and not the second give people a booking on a floor nobody has sized. HardFM Pro keeps all three and exports them for $24 a month for the whole team.
Activity based working: the floor arranged by task
Activity based working replaces the assigned desk with settings for kinds of work, quiet desks, project tables, phone rooms, lounges, on a ratio the attendance supports, and it lives or dies on the count: 140 positions of all kinds for 180 people at 7 per 10 is the same arithmetic as a desk floor, and the space utilization worksheet works it from the same average and peak counts. The design of the settings is the office design question; the ratio under them is the workplace team's.
Agile workspace design: the numbers before the drawing
Agile workspace design is the same floor with the emphasis on change: zones that teams move between, desks that are reallocated by the quarter, space that is sized to be resized. The arithmetic does not change: desks from the ratio, area from the desks, shared space and circulation on top, 10,425 square feet for 120 people on the worked example. The office space per person worksheet works it free; the drawing that follows is the designer's, and HardFM keeps the inventory the drawing sits on.
Questions people ask about workplace experience
What is workplace experience, for a facilities team?
The measurable part: a desk when a person needs one, a floor that fits its busiest day, and a contractor who is cleared to be on site. The number under the first two is the clustered-day attendance against the desks, worked free by the return to office policy template.
What should workplace experience software keep?
Each booking as one person on one desk on one day, the attendance week by week, and the contractor clearances with their dates, all exportable. HardFM Pro keeps those for $24 a month for the whole team; the app in front of them is the small part.
Is activity based working different from hot desking?
In the floor, yes: settings for kinds of work instead of rows of desks. In the arithmetic, no: positions for people on a ratio the attendance supports, worked by the free space utilization worksheet from the same counts.