Workplace analytics is sold as a dashboard and is, underneath, five divisions done on three tables. The tables are the inventory of floors and desks, the attendance the floor actually saw, and the contractors cleared to be on site; the divisions are average and peak utilization, desks spare on the busiest day, square feet per person actually in, and the sharing ratio the attendance supports. Those are the workplace analytics metrics, and work place analytics, facilities management metrics and facilities management kpis are the same five figures under other names. This guide is the five worked on this site's example, what workplace analytics software has to keep for them to be measured rather than remembered, and what the facilities management database under them holds.
The five figures, on the worked example
140 desks, 180 people assigned, 84 in on an average day, 126 on the busiest, 12,000 square feet: 60% average utilization, 90% peak, 14 desks spare, 142.9 square feet per person actually in, and 7 desks per 10 people supported by the attendance. The free space utilization worksheet works all of them from the five inputs with no account and publishes no benchmark, because the floor's own attendance is the standard and a target rate from a vendor is a claim about someone else's building.
Facilities management kpis: the same figures with a period on them
A KPI is one of the five figures tracked over time: peak utilization by month, desks spare by quarter, clearances expiring by week. The value is the trend, not the number: a floor at 90% of desks on its busiest day in May and 110% in September has outgrown its ratio, and the lease conversation needs both months. Workplace analytics that reports today's live map and forgets May cannot produce the KPI; ask for the counts as a table by week before the demo.
The facilities management database under the analytics
Three tables, exportable: the inventory with areas and uses, the attendance by floor and day, and the contractor clearances with their dates. Every metric is a column of one divided by a column of another, and a facilities management database that holds the counts in a vendor's portal and exports a PDF has the data and hides the analytics. HardFM Pro keeps the three tables against the building and exports them for $24 a month for the whole team; the arithmetic is free on the page.
What workplace analytics is not
It is not employee productivity measurement, which is HR's and another product's; it is not the intranet's engagement figures; and it is not sensor hardware, which produces the counts and does not interpret them. HardFM takes the counts as inputs from whatever produced them, works the five figures, and keeps the tables, and it publishes no target rate and no other vendor's figure on this site.
Questions people ask about workplace analytics
What are the workplace analytics metrics that matter?
Average and peak utilization, desks spare on the busiest day, square feet per person actually in, and the sharing ratio the attendance supports, each tracked over time. The free space utilization worksheet works all five from your own counts.
What should workplace analytics software keep?
The inventory, the attendance by floor and week, and the contractor clearances with dates, as exportable tables, so every metric has a denominator and a trend. HardFM Pro keeps them for $24 a month for the whole team.
Is a good utilization rate published anywhere?
Not here. The floor's own attendance is the standard and the worksheet publishes no target. The useful reading is the pair: 60% average with 90% peak says the floor costs more per person than it looks and cannot lose desks.